Refunds & Exchanges Policy

  • Refunds will be issued based on original method of payment.
  • To exchange an item, the item must be undamaged and, if applicable, sealed.
  • Exchanges can only be exchanged for similar items.
  • Refunds and exchanges must be made within 30 days of purchase.
  • No refunds without a receipt.
  • No refunds or exchanges on alcohol.
  • No refunds on cigarette or tobacco products.
  • No refunds on money orders.
  • No refunds on purchased giftcards.
  • No refunds or exchanges on perishable, seasonal, clearance, or personal hygiene items.

Coupon Policy

Manufacturer Coupons (including Digital Coupons)

  • Limit one (1) coupon (manufacturer or printable) per item purchased.
  • To ensure product availability for all customers, Crest Foods limits redemption to four (4) of the same coupons (manufacturer or printable) for the same item in the same day per customer. For example, if you have 5 of the same coupon and have purchased 5 items, Crest will only accept 4 of the 5 coupons.
  • Crest upholds all of the coupon manufacture's terms and conditions.
  • Crest will not accept other retailers in-store coupons or manufacturer “good only at [another retailer]” coupons.
  • The total coupon value cannot exceed the price of the item. No cash back will be given nor will cash back be applied to other purchases.
  • Crest does not allow coupon stacking. For example, you cannot use both a digital coupon and a manufacture coupon for a single item.
  • Crest will not accept coupons without an expiration date.
  • Expired Coupons will not be accepted.
  • Sales taxes will be applied in accordance with state law, regardless of any coupon or other discount that may apply to the purchase transaction.
  • All applicable bottle and packaging deposits on the purchased and free items must be paid by the customer.
  • Crest does not accept any coupons for Resale Customers or Vendors.

 

Internet Printed Coupons:

Crest accepts Internet printed coupons. The same manufacturer and store rules above apply to all Internet printed coupons.

  • Internet printed coupons must be capable of scanning at checkout or they will not be accepted.
  • Crest will not accept “free product” internet printed manufacturer coupons.
  • Crest will not accept Internet printed coupons that are blurry, out of proportion or appear to be altered in any way.

Service Animal Policy

Service animals are permitted within Crest in all areas open to the public.

Service animals include dogs and miniature horses that are individually trained to do work or perform tasks for people with disabilities. Animals that provide only emotional support, comfort, or companionship are not considered service animals.

Service animals must remain in control of their handlers at all times on a harness, leash, or other tether, unless the use of a harness, leash, or other tether is not possible because of a disability or because the use of such a device would interfere with the animal’s performance of its work or tasks. In that instance, the animal must remain under the handler’s control through some other method, such as through voice commands, signals, or other controls.

Animals other than service animals will be asked to leave the premises, as will any service animals that are out of control, a threat to health or safety, or not housebroken. The customer remains welcome to complete his or her shopping without the animal, and Crest is happy to offer assistance upon request wherever possible.

Service animals are not permitted in shopping carts or baskets, even on blankets, towels, or mats.


Gift Card Purchasing Policy

  • Any gift card purchases totaling $100 or more will need to be checked out at Customer Service.
  • Gift cards cannot be purchased at our self-checkout registers.
  • All Visa & Mastercard gift cards will take 2 hours after purchase to activate.
  • Customers maybe asked to present their ID for purchasing gift cards.
  • No gift cards can be purchased between the hours of 10PM & 7AM.
  • No returns or refunds for any gift card purchases.
  • All giftcard sales are final.
  • Visa & Mastercard gift cards can only be purchased using either Cash or Debit.
  • No gift cards can be purchased using Checks or other gift cards as a form of payment.

Check Writing Policy

        Crest does not accept any of the following-

    • 2 party checks.
    • temporary checks.
    • money orders.
    • credit card checks.
    • business checks, unless if the check can be processed electronically by the check reader at the register
    • large legal sized checks are also not accepted

     

    • Young account checks (checks our system does not recognize) will not be accepted after 10pm
    • ID must match name on check.
    • No cash back for checks between 10p.m. and 7a.m.